Frequently Asked Questions

Commerical Cleaning FAQs

What types of hard floors do you clean?

We can clean many types of flooring such as vinyl, safety flooring, altro flooring, carpets and also many types of stone and tiled flooring.  Using our state of the art machinery we are able to clean large surface areas quickly and efficiently.

Do you provide cleaning materials with your office cleaning service?

We can provide three tiers of office cleaning services.  Tier 1 being staffing only, client would provide materials and supplies. Tier 2 being staffing, materials and supplies.  Tier 3 being staffing, materials and all janitorial supplies.

What areas do you cover in Scotland?

We cover Ayr, Irvine, Kilmarnock and surrounding villages. Glasgow South Side, Glasgow City Centre, Glasgow West, South Lanarkshire, East Kilbride. Please call to enquire if your area is not listed.

Do you have a minimum number of weekly hours for office cleaning?

Yes, our minimum contract would be 5 hours per week.

Are you fully insured?

Yes, we hold £5m public and employee liability insurance. We also carry out risk assessments prior to any new contract and at regular intervals thereafter. All COSHH assessments, risk assessments and company policies can be provided on request.

Domestic Cleaning FAQs

Do you clean fabric upholstery?

No, we clean leather upholstery only.

Can you apply stain guard to my carpets?

Yes we offer a stain guard service for your carpets.  This is helpful especially for households with young children or pets.

I have spilled red wine or Irn Bru on my carpets, what should I do?

Try and soak up as much of the liquid as possible using layers of plain kitchen roll with a heavy book on top, repeat this process until most of the moisture has been withdrawn from the carpet.  Then call Scotclean to help with stain removal.  Do not treat with supermarket type household cleaners and do not rub or scrub the stain.

Can I use baby wipes to clean my leather sofa?

We would advise not using any type of wipes on your leather as they can be too abrasive and break down the protective top layer of your upholstery over time.  Always use a trained leather technician to clean your leather sofa.

How long will my carpets take to dry after cleaning?

This will depend on the type of fibre.  Our powerful machines will extract most of the moisture back out of your carpets during the cleaning process.  They may then take between 1 – 4 hours to fully dry.  It is advised to keep rooms ventilated after cleaning.

We're ready to solve any cleaning problem...

Arrange a Survey